PRIVACY NOTICE
1. SCOPE
Trust is at the heart of our business and we take your privacy seriously.
This privacy notice (“Policy”) applies to the use of your Information by
Select Global Events Ltd with company number 012877797, a company registered
in England and Wales with its registered address at C2 The Knoll Business Centre, Hove, BN3 7GS, East
Sussex, UK (“Select Global Events”, “we” “us” or “our”).
We use your Information in accordance with this Policy in our capacity as a
Data Controller, in respect of each of our business activities including
events, websites, applications and supplementary or related services (each a “Service”).
In this Policy:
“Data
Controller” means the entity which determines the purposes and means of
processing Information;
“Event” means a physical or digital event hosted by us or on our behalf;
and
“Information” means any information relating to an identified or
identifiable person.
2. YOUR INFORMATION
2.1. How we collect it:
(a) We collect your Information when you:
(i)
Contact us;
(ii) Visit our websites or other applications;
(iii) Register to attend an Event;
(ii) Apply for a stand;
(iii) Attend an Event;
(iv) Download content from our website;
(v) Register for a newsletter;
(vi) Subscribe to a publication;
(vii) Subscribe to an "on demand" service
(b) We
automatically collect your Information (for example as set out at Section
2.2(f) (“What we collect”)) when you use our websites and/or applications,
including through the use of cookies. Please see our Cookies Policy for more
details.
(c) We may collect your Information from publicly available
sources and selected third parties such as analytical, technical and aggregator
service providers, in accordance with this Policy.
2.2. What we collect:
(a)
Contact details, such as your name, email address, postal address, social
media handle and phone number;
(b) Your job title and organisation;
(c) Account login credentials;
(d) Other account or Event registration and profile
information, such as educational, employment and professional background,
dietary and accessibility requirements;
(e) Payment information;
(f) Comments, feedback and other information you provide to
us including when you engage with our customer support team;
(g) Interests and communication preferences;
(h) Information about how you and your device(s) interact with
our service(s), including technical identifiers, usage data, and location
analytics.
2.3. How we use it:
Depending on which Service you use, your relationship with us and how you
interact with us, we use your Information as set out in the table below, that
also sets out the legal basis for using your Information. Where we use
your Information for a legitimate interest, we balance this interest against
your privacy rights to ensure it does not override or materially impact on your
privacy rights.
Type of Use | Legal Basis |
1. Perform the Services requested by you; | (a) To perform a contract with you; |
2. Manage your access to and use of the Services; |
(a) To perform a contract with you; (b) For our legitimate interest in monitoring your use of and improving the Services; (c) To comply with our legal obligations; |
3. Deliver customer care, technical support and security; |
(a) To perform a contract with you; (b) To comply with our legal obligations ; (c) For our legitimate interest in improving, customising and enhancing our Services; |
4. Provide you with updates, operational announcements and other news in relation to the Services; |
(a) To perform a contract with you; (b) For our legitimate interest in developing our relationship with you and proving enhanced services to you; |
5. Deliver targeted advertisements, promotional communications, notices and other information related to services provided by us, our affiliates and third parties, such as exhibitors, sponsors and media partners (subject to Section 2.4 (Direct Marketing); | (a) For our and certain third parties’ legitimate interests in providing additional or new services to you; |
6. Call monitoring for training and quality monitoring purposes, including the recording of sales and/ or marketing calls made to you. |
(a) To perform a contract with you; (b) For our legitimate interest in monitoring and improving our relationship with you; |
7. Invite you to take part in user testing and surveys, competitions and promotions; |
(a) For our legitimate interest in in
improving, customising and enhancing our Services; (b) For our legitimate interest in developing our relationship with you and providing enhanced services to you; |
8. Identify usage trends and develop data analysis, including for research, audit, reporting and other business purposes; |
(a) For our legitimate interest in improving, customising and enhancing our Services; |
9. Disclose data to selected third parties in accordance with this Policy; |
(a) To perform a contract with you; (b) For our legitimate interest in offering or delivering ancillary or complimentary services to you; (c) To comply with our legal obligations; (d) In certain circumstances, where you have provided consent; |
10. Send you notices and requests in relation to the Services, for example to collect payment. |
(a) To perform a contract with you; (b) For our legitimate interest in resolving disputes and enforcing our agreements. |
2.4. Direct Marketing
We will only contact you with direct marketing communications (“Direct Marketing”) where we are lawfully permitted to, or have a lawful basis to do so because you have engaged with us by requesting information or using our Services, unless you have opted out of receiving Direct Marketing. You may opt out from receiving our Direct Marketing at any time by using the “unsubscribe” or “manage your preferences” link included within each communication, or in the case of telephone marketing by notifying us on the call.
3. Third Parties
3.1. Service Providers
We use a variety of third party service providers to enable us to operate our
business. They process your Information on our behalf where necessary in
relation to:
(a)
The facilitation of services you have requested from us;
(b) Data storage and hosting;
(c) IT Security;
(d) Workplace productivity and e-mail;
(e) Customer relationship management;
(f) Marketing automation, solutions and analytics;
(g) Communications services;
(h) Project management and Event planning systems;
(i) Event sponsorship for purpose of improving delegate
experience;
(j) Event experience services, including analytics;
(k) Website and application development and hosting;
(l) Accounts receivable, accounts payable and credit control;
and
(m) Professional advice (e.g supplied by accountants, tax
specialists, financial advisors, lawyers and other specialists).
3.2. Other Third Parties
We may share your
Information with:
(a) Our affiliates: our affiliate partners to better develop,
modify, enhance or improve our services and/or communications for the benefits
of our customers.
(b) Purchasers or sellers of a business or asset: in the context
of a sale, merger or acquisition, to facilitate such a transaction and/or
enable your interaction with the Event despite any change in ownership.
(c) Business partners: we work with businesses to provide
goods and services that are complimentary to our own. We only share information
with them where (i) you have requested services from us that they provide or
(ii) you explicitly consent.
(d) Google Inc.: as part of the Google Analytics service,
information is shared with Google on an aggregated and anonymised basis. For
more information please see the partners page of Google’s privacy policy
located here:
https://policies.google.com/privacy/partners?hl=en-GB&gl=uk.
(e) Event attendees, exhibitors, partners and/or other
participants where you have specifically requested a networking service from us
in relation to an Event including the sharing your Information with these third
parties.
(f) Event sponsors when you register for, or attend a session
or other part of our Event(s) that is sponsored by them.
(g) Event exhibitors when you visit that exhibitor’s stand
and permit your visitor badge to be scanned at their stand.
3.3. Third Party Websites
If you choose to visit a third party website in relation to our services, please be aware that your Information will be used in accordance with the privacy policy of that third party as published on their website, over which we have no control.
4. Data Retention
We retain your Information for no longer than necessary in respect of the
purpose(s) for which it was collected. Our data retention procedures take into
account the extent to which retention of your Information is required to
best provide you with and develop our products and services, manage your
relationship with us, meet our statutory, contractual, legal, accounting and
audit obligations. If we have anonymised your Information we may continue to
use this information indefinitely.
5. Transferring your Information outside the EU
The information you provide to us may be transferred to countries outside the
European Economic Area (“EEA”), including for example if our affiliates,
services or servers or those of our service providers are from time to time located
in a country outside of the EEA. If we transfer your information outside of the
EEA, we will take appropriate security and other measures with the aim of
ensuring that your privacy rights continue to be protected as outlined in this
Policy and as required by law. These measures may include entering into
contracts that require the protection of your Information and/or specific
contractual terms approved by the European Commission.
6. Data Security
We employ appropriate technical and organisational security measures to protect your Information, including from accidental loss, unauthorised use or disclosure.
These security measures include:
(a)
Limiting access to your Information to those who have a genuine business
need to access it,
who do so in an authorised manner and subject to a duty of confidentiality.
(b) Maintain the integrity and availability of our technology
systems;
(c) Ensuring adequate data and disaster recovery processes;
and
(d) Monitoring the effectiveness of our security
measures.
We have procedures in place to deal with any suspected data security breach. We
will notify you and any applicable regulator of a suspected data security
breach where we are legally required to do so.
7. Your Rights
You have the following rights in relation to your Information:
(a)
request access to your Information and information regarding our use and
processing of your Information;
(b) to request the correction or deletion of your
Information;
(c) to request that we restrict our use of your Information;
(d) to have your Information transferred to another data
controller;
(e) if we rely on your consent to process your Information,
to withdraw such consent;
(f) to object to the processing of your Information for certain
purposes.
In addition to your ability to prevent Direct Marketing in
accordance with section 2.4 (“Direct Marketing”), you can exercise your rights
by writing to us at C2 The
Knoll Business Centre, Hove, BN3 7GS, East Sussex, UK or sending an email to data@selectglobalevents.com.
8. Sensitive Information
If necessary to enable you to fully benefit from and participate in our
Services we will process your dietary restrictions or preferences, or physical
requirements, only with your explicit consent.
We do not otherwise knowingly or intentionally collect Sensitive Information
and we request that you do not submit Sensitive Information to us. If you
inadvertently or intentionally submit Sensitive Information to us, you will be
considered to have explicitly consented to us processing it for the purpose of
its deletion.
In this Section 8, “Sensitive Information” is information about an individual
that reveals their racial or ethnic origin, political opinions, religious or
philosophical beliefs, or trade union membership, genetic information,
biometric information for the purpose of uniquely identifying an individual,
information concerning health or information concerning a natural person’s sex
life or sexual orientation.
9. Minors
We do not knowingly contact or collect Information from persons under the age
of 16 (“minors”).
If we become aware that a minor has provided us with Information, we will take
steps to delete such information.
10. Complaints and Questions
If you wish to raise a complaint or question about how we use your Information,
please contact us at data@selectglobalevents.com and we will strive to assist
you. If you are unsatisfied, you may also contact a data protection
supervisory authority, for example he UK Information Commissioner’s Office.
11. Changes to this Policy
We will occasionally update this Policy by posting a revised version on our
website(s). We encourage you to periodically review our website(s) and this
Policy to be informed of how we use your information.
This Policy was last updated on 01.10.21
The Knoll Business Centre
Old Shoreham Road, Hove
BN3 7GS
United Kingdom
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